American University has relied on the services of Travel Guard Business Travel Services for over four years and we have been more than satisfied with the superior customer service and the vast monetary savings we have received.
The quality of service provided by Travel Guard Business Travel Services is very valuable to me personally; the significant savings we have achieved through Travel Guard Business Travel Services has been a benefit to the University as well. These savings on airline reservations allow our faculty to spend more of their program dollars on more important things, namely the educational components of the programs.
Finally, Travel Guard Business Travel Services is a pleasure to work with as I know that I can contact them with any situation, no matter how small, and it will be taken care of. Travel Guard Business Travel Services constantly is looking for creative solutions to complex problems and routinely offers guidance and suggestions on how American University can operate a more effective and efficient travel management program.
If you are considering using the services of Travel Guard Business Travel Services, I heartily encourage you to do so.
Hallie Porter, Director of Purchasing
American University
Phone: (202) 885.3810
Email: hporter@american.edu
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Drexel University recently started its partnership with Travel Guard Business Travel Services and in a few short months we have already see the value they bring to the table with excellent customer service and monetary savings.
The transition was seamless due to the quality of service offered by our Travel Guard Business Travel Services Team. I feel that we have a Travel Guard Business Travel Services Team that we can count on no matter how small or complex the situation is.
At this time I highly recommend Travel Guard Business Travel Services.
Debbie Rizzo, Assistant Director of Procurement
Drexel University
Phone: (215) 895.6132
Email: debbie.rizzo@drexel.edu
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Travel Guard Business Travel Services has been a contract vendor to Princeton University for the past four years. The commitment to customer satisfaction exhibited by Travel Guard Business Travel Services has been of the highest level. We expect this relationship to continue for many years to come.
The following are some of the many services provided to us include, but not limited to:
•Team of dedicated professional customer service representatives to assist us in all our travel arrangements.
•Princeton specific online booking tool that also includes the team of customer service representatives.
•Fly America Act Certified agency.
•iJet Intelligence System Certified agency.
Our experience with this firm has proven to be a true partnership and we expect this relationship to continue for many years to come.
Donald E. Weston, CBM, Director of Purchasing
Princeton University
Phone: (609) 258.3407
Email: donw@princeton.edu
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Travel Guard Business Travel Services’ professionalism and commitment to the University of Arkansas for Medical Sciences (UAMS) Travel Management Program has made our program a complete success. The personal time spent with us to educate our faculty and staff on the travel management program along with the trends and challenges of the industry has been exceptional. Outside of the time spent on campus, Travel Guard Business Travel Services schedules WebEx training sessions regularly and as requested to ensure our employees receive appropriate training.
There were several occasions that Travel Guard Business Travel Services went above and beyond the scope of your contract to ensure that E&I had a successful travel program in place, that our pricing structure was very competitive and the data collected was comprehensive and of value.
Our travelers now have 24-hour in-house experts to assist them when traveling. Your approach is innovative and driven by the client’s best interest; I am pleased to recommend Travel Guard Business Travel Services to others.
I highly recommend using Travel Guard Business Travel Services as your travel management company.
Jane Benton, Director of Disbursement Services
University of Arkansas for Medical Sciences
Phone:(501)526.7271
Email: jbenton@uams.edu
